FROM ONE BUSINESS OWNER TO ANOTHER
If you’re reading this, there’s a good chance you’re looking for an IT provider, or at the very least, wondering if your current one is still pulling their weight.
I run an MSP myself and over the years, I’ve had countless conversations with business owners who were burned by their last provider, overwhelmed by tech jargon, or just plain tired of guessing what “good IT” is supposed to look like.
This book is the outcome of those conversations.
By the time you're done with this book, you'll know:
These are the same questions I’d want my own friends or family to ask if they were picking someone to manage their systems, protect their data, and keep the business running.
HOW TO TELL WHO ACTUALLY WANTS TO HELP
Genuine support isn’t just about fixing issues, it’s about aligning with your business.
WHAT TO LOOK FOR IN AN IT CONTRACT
Not all contracts are created equal. Find out which clauses protect you, which ones expose you, and how to spot red flags before you sign anything.
HOW TO PROTECT YOUR BUSINESS
IT is more than tech support, it’s a key part of keeping your systems secure and your business running.
MOST COMMON IT RED FLAGS (AND HOW THESE GET HIDDEN)
Dodgy providers know how to cover their tracks. Learn the behaviours and warning signs that usually mean trouble, even if they’re dressed up to look like service.
HOW TO AVOID THE "BAIT & SWITCH"
Learn the common traps providers use to win your business, then change the game once you're locked in.
WARNING SIGNS WITH YOUR CURRENT IT PROVIDER
Still with your existing provider? Here's how to tell if they're quietly costing you time, money, or peace of mind and what to do about it before it's too late.
TRUSTED BY BUSINESS OWNERS WHO’VE BEEN BURNT BEFORE
This guide is designed like a toolbox where you flip to what you need, when you need it. Whether you're planning a switch, vetting a new provider, or just wondering if your current one is still cutting it, you’ll find something helpful here.
140+
BUSINESS OWNERS HELPED
No fluff, no jargon. Just practical advice that makes you rethink what “good IT” should look like.
50+
SALES CALLS TRANSFORMED
Our question bank has helped dozens take control of sales meetings and uncover the truth behind the pitch.
24
CURLY QUESTIONS TO ASK
Ask the right questions ranging from strategy, to compliance and more.
78
BAD DECISIONS AVOIDED
This book has helped a number of people close to me dodge a bullet and avoid picking the wrong partner.
ABOUT CRAIG:
HELPING BUSINESS OWNERS CUT THROUGH THE NOISE.
Craig Inglis is the General Manager of DCIT and has spent over 20 years helping Kiwi businesses avoid IT headaches. He’s sat on both sides of the table as the provider, and as the one fixing the mess left by the last person.
This book is built on real conversations with business owners who were tired of jargon, overcharging, and poor service. Craig wrote it to help you ask smarter questions, spot red flags, and choose an IT partner that actually gives a damn.
THE SMALL BUSINESS IT BUYER'S GUIDE -
12 Things to Know Before Choosing an IT Provider (So You Don’t Lose Time, Money, or Your Sanity)
This isn’t another tech manual. It’s a plain-English guide for business owners who are tired of being overcharged, underserved, or left in the dark. Whether you’re switching providers or starting fresh, this book gives you the questions, checklists, and red flag warnings you need to make the right call — without needing a degree in IT.
Download your free copy and get clarity before you commit.
DOWNLOAD YOUR FREE COPY NOW
Cut through the IT sales noise and make a smarter decision.
This free book walks you through the 12 things every business owner should know before signing with an IT provider - no jargon, no fluff. Learn what to ask, what to avoid, and how to protect your time, money, and sanity.
Just fill out the form and download the book today.
